PasswordFix is in development. Features and timing may change before release.
Install PasswordFix on a new phone and sign in with your email, master password and the PasswordFix Key from your Recovery Kit. No one else can do this for you - not even PasswordFix.
Learn about recovery →
We can't see or reset your master password, open your Vault or recover your Emergency Safe. Only you can.
Every reset has a waiting period, with alerts on all your devices and by email. You can cancel it from any of your devices.
Your master password and PasswordFix Key unlock your data. Legal identity alone cannot decrypt vault contents.
Recovery is designed to be safe, deliberate, and resistant to unauthorized access.
Different situations can lead to different outcomes. Here's how it works.
1. YOU HAVE YOUR RECOVERY KIT
Install PasswordFix, then sign in with your email, master password and the PasswordFix Key from your Recovery Kit. Reopen your Emergency Safe with your Safe Spare Key or your other phone or iPad. Then remove the lost device from your account.
Learn how it works →
2. YOU STILL HAVE A TRUSTED DEVICE
Forgot your master password? On a device you've already approved, you can set a new one with your PasswordFix Key. A waiting period and alerts on your devices and by email protect you if someone else tries.
3. NO CRYPTOGRAPHIC RECOVERY
Without your PasswordFix Key, and either your master password or a trusted device, nobody can recover your data - not even PasswordFix.
Learn why →Reminder: Keep your Recovery Kit in one place and your Safe Spare Key in another.
